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  • Neutraler Versand
  • Kostenloser Versand ab 50,00 € Bestellwert
  • 14 Tage Rückgaberecht


FAQ´s
  1. FAQ´s

Seller's Identity and Address
You enter into the purchase contract with Freidank GmbH, Niedervellmarer Str. 8, 34127 Kassel, Germany. Further details about the seller can be found in the Imprint.

Ordering Process
If you have found the desired product, you can add it to your cart without obligation by clicking the "Add to Cart" button. You can view the contents of your cart at any time by clicking the "View Cart" button. You can remove products from the cart at any time by clicking the checkbox next to "Remove" and then the "Update" button. If you wish to purchase the products in your cart, click the "Checkout" button. You will be prompted to enter your personal information, select the payment method, and confirm your acknowledgment of the customer information. You can cancel the ordering process at any time or complete it by clicking the "Place Order" button. The contract language is German. The presentation of products in the online shop is not a legally binding offer but rather a non-binding online catalog. After entering your personal information and clicking the "Place Order" button in the final step of the ordering process, you place a binding order for the products in your cart. Confirmation of receipt of the order will follow immediately after the order has been submitted. The purchase contract is concluded with our order confirmation or delivery of the goods.

Storage of Contract Text
The contract text is stored. You can view the General Terms and Conditions at any time on this page and save them on your computer. The specific order data and the General Terms and Conditions will also be sent to you by email and can be viewed in the login area upon registration.

Prices
End Customers: The prices are final prices and include the statutory value-added tax, currently 19% or 7%. Further details can be found on the product pages. Retailers: Prices do not include the statutory value-added tax, currently 19% or 7%. Further details can be found on the product pages.

Shipping Costs
End Customers: Shipping costs are €6.90. Free shipping for orders over €50.00 within Germany. Shipping costs to European countries are €17.00, to non-European countries €27.00. Retailers: Shipping costs depend on the quantity of ordered goods and the chosen shipping method and will be clearly communicated to you before you place a binding order.

Payment Methods
End Customers: The invoice amount is payable by advance payment or Sofortüberweisung (instant bank transfer). Retailers: The invoice amount is payable by advance payment, direct debit, cash on delivery, or invoice. Further details (e.g., payment timing) will be provided when selecting the respective payment method.

Delivery
The estimated delivery time within Germany is approximately 3-4 days. We usually ship no later than the next working day after receiving payment. Delivery times to foreign countries may vary.

Right of Withdrawal
You have the right to withdraw from the contract within two weeks without giving reasons, either in written form (e.g., letter, fax, email to) or by returning the goods unless you have acted in the exercise of your commercial or self-employed professional activity (orders placed by entrepreneurs). The withdrawal period begins at the earliest upon receipt of the goods and a detailed written instruction. To meet the withdrawal deadline, it is sufficient to send the withdrawal or the goods in time. The withdrawal should be addressed to:
Jelly Joker, Niedervellmarer Str. 8, 34127 Kassel, Germany. Email: jj.versand@gmail. com - Fax: +49-561-94156217

Consequences of Withdrawal
In the case of an effective withdrawal, the mutually received benefits are to be returned. If you can't return the received goods in whole or in part or only in a deteriorated condition, you may have to compensate us accordingly. This does not apply if the deterioration of the goods is solely attributable to their examination - as it would have been possible for you to do in a retail store, for example. You can avoid the obligation to pay compensation by not using the item as if it were your property and refraining from anything that could impair its value. Items that can be shipped by parcel are to be returned at our risk. Non-parcel items will be collected from you. Obligations to reimburse payments must be fulfilled within 30 days. You must bear the costs of returning the goods if the delivered goods correspond to the ordered ones or if, in the case of a higher-priced item, you have not yet provided the consideration or a contractually agreed partial payment at the time of the withdrawal. The right of withdrawal does not apply to * goods that

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Discover a diverse selection of high-quality glass bongs, bongs, digital scales, grinders, bubblers, HHC vapes, bowls and many other smoking utensils at Jelly Joker. You have the option of visiting our inviting shops in Kassel or Paderborn and buying there, or conveniently ordering online. Jelly Joker is proud to also act as a wholesaler for glass bongs, bongs, digital scales, grinders, bubblers, HHC vapes, bowls and more smoking accessories for head shops, late night shops and kiosks. We look forward to inquiries from dealers. Buy or order glass bongs, bongs, digital scales, grinders, bubblers, HHC vapes, bowls and more at Jelly Joker.


We invite you to shop in our shop where we stock an extensive range of high quality products that have been carefully selected to meet your needs. Our professional customer service is always available to help you with any questions or concerns and bring you a pleasant shopping experience.


In our established company, which has existed since 2011, we not only offer you impressive product quality, but also an outstanding price-performance ratio. Our commitment to quality products at competitive prices is reflected in our long history and customer satisfaction.


Our world-class customer service is at your service with great dedication. From Monday to Friday, from 8 a.m. to 4:30 p.m., our competent employees are available for you and will do everything to solve your concerns promptly and satisfactorily. We always put the customer first and are committed to providing you with an excellent shopping experience.