Terms and Conditions - General business conditions and consumer information
1. Scope of application
The following terms and conditions apply for all orders via our online shop by consumers and traders.
A consumer is any natural person who enters into a legal transaction for purposes which are predominantly neither commercial nor self-employed. A trader is a natural or legal person or a legal partnership that, in the course of entering into a legal transaction, is acting in the course of its commercial or independent vocational activity.
With regard to traders, these terms and conditions also apply to future business relationships, without us having to refer to them again. If the trader uses conflicting or supplementary terms and conditions, its validity is hereby refuted; they only become part of the contract if we have expressly consented to this.
2. Contracting party, conclusion of contract
The purchase contract is concluded with Freidank GmbH.
By placing the products in the online shop, we make a binding offer to conclude a contract for these items. You can initially put our products into the shopping cart without obligation and correct your entries at any time before submitting your binding order by using the corrective aids provided and explained in the order process. The contract is concluded by accepting the offer for the goods contained in the shopping cart by clicking on the order button. Immediately after sending the order you will receive a confirmation by e-mail.
3. Contract language, contract text storage
The language available for the conclusion of the contract is German.
We save the contract text and send you the order data and our terms and conditions by e-mail. You can also view and download the terms and conditions here on this page. Your past orders can be viewed in our customer login.
4. Terms of delivery
In addition to the stated product prices, shipping costs are added. You can find out more about the amount of shipping costs in the offers.
You have always the option of picking up at Jelly Joker, Niedervellmarer Str. 8, 34127 Kassel, Hesse at the following business hours: Mon.-Fri. 9:00-17:30 clock.
Basically, the following payment methods are available to you in our shop:
Payment in advance
If you select the payment method in advance, we will give you our bank details in separate e-mail and deliver the goods after receipt of payment.
Cash on delivery (dealers only)
You pay the purchase price directly to the delivery person. There are additional 3 Euro as costs. In addition, 2 Euros are to be paid directly to the deliverer.
Credit card (only end customers)
By submitting the order, you also transfer your credit card data to us at the same time. Following your legitimacy as a legitimate cardholder, we request your credit card issuer immediately after the order to initiate the payment transaction. The payment transaction is automatically performed by the credit card company and charged to your card.
An additional 0 percent of the purchase price incur as costs.
IMMEDIATE bank transfer (only end customers)
After placing the order, you will be redirected to the website of the online provider SOFORT Überweisung. In order to be able to pay the invoice amount via SOFORT Überweisung, you must have an online banking account with PIN / TAN procedure activated for participation in SOFORT Überweisung, have you legitimized and confirm the payment order to us. You'll get more information during the ordering process. The payment transaction will be carried out immediately after that by SOFORT Überweisung and your account will be debited.
An additional 0 percent of the purchase price incur as costs.
Invoice (dealers only)
Only for German dealers from the fourth order.
6. Retention of title
The goods remain our property until full payment.
For traders applies in addition: We reserve the ownership of the goods until the complete settlement of all claims from an ongoing business relationship. You may resell the reserved goods in ordinary business; all claims resulting from this resale shall be assigned to us in advance - irrespective of any combination or mixing of the reserved goods with a new item - in the amount of the invoice amount, and we accept this assignment. You remain entitled to collect the claims, but we may also collect claims ourselves, as far as you do not meet your payment obligations.
7. Transport damage
If goods are delivered with obvious transport damage, please complain about such errors as soon as possible to the deliverer and please contact us immediately. The failure to file a complaint or establish contact has no consequences for your statutory claims and their enforcement, in particular your warranty rights. However, they help us assert our own claims against the carrier or transport insurance.
The risk of accidental loss and accidental deterioration will be transferred to you as soon as we have delivered the item to the freight forwarder, the carrier or the person or institution otherwise intended to carry out the shipment. Among traders, the duty to inspect and to reprimand is regulated in § 377 HGB. If you refrain from doing so, the goods are deemed to have been approved, unless there was a defect that was not identifiable during the inspection. This does not apply if we have fraudulently concealed a defect.
8. Warranty and Guarantees
The statutory warranty rights apply. Information on any applicable additional guarantees and their exact conditions can be found in the respective product and on special information pages in the online shop.
9. Dispute Settlement
The European Commission provides a platform for online dispute resolution (OS), available here http://ec.europa.eu/consumers/odr/. Consumers have the opportunity to use this platform to resolve their disputes.
In order to settle disputes arising from a contractual relationship with a consumer or whether such a contractual relationship exists at all, we are obliged to participate in dispute settlement proceedings before a consumer arbitration board. Responsible is the General Consumer Arbitration Center of the Center for Arbitration e.V., Straßburger Straße 8, 77694 Kehl am Rhein, www.verbraucher-schlichter.de. We will participate in a dispute resolution procedure before this center.
10. Final Provisions
If you are a trader, German law shall apply excluding the UN Sales Convention. If you are a merchant within the meaning of the German Commercial Code, legal entity under public law or special fund under public law, the exclusive place of jurisdiction for all disputes arising from contractual relationships between us and you is our domicile.
§11 selling prices of all JJ products
- When ordering in our online shop, each dealer agrees to charge for all products from the JJ program no less than 10% of the prices that are specified for end customers in the online store www.jelly-joker.de.